Privacy

This policy explains what personal data Seller legal name to be added (Muse & Matter) collects when you use museandmatter.in and how we use it.

What we collect

• Your name, email address, mobile number and delivery address when you place an order or send an enquiry.
• The personalisation you enter, such as names, dates and gift notes.
• Photos, drawings and files you upload for your order.
• Payment confirmation from our payment provider. We do not see or store your card or UPI details.

How we use it

We use your data to make and deliver your order, send proofs and order updates, answer your questions and meet our legal and tax obligations.

Who we share it with

We share only what is needed with our payment provider to take payment and our courier partner to deliver your order.

How long we keep it

We delete uploaded photos and files 90 days after your order is delivered unless you ask us to keep them for a reorder. We keep order records for as long as tax law requires.

Your browser

Your bag is saved in your own browser so it is still there when you come back. We do not use advertising trackers on this site.

Your rights

Under the Digital Personal Data Protection Act, 2023, you can ask us to access, correct or erase your personal data, or withdraw consent, by emailing support@museandmatter.in. You can also contact our grievance officer, Tanya Srivastava, at the same address.